Air India Dhaka Office: Address, Phone, Hours, Ticket Help, Baggage, and FAQs (Bangladesh)

An independent resource listing verified Air India Dhaka Office details, plus a fast local booking option for Bangladesh travelers. goFLY is a featured partner travel agency (not an Air India office).

Quick Booking — goFLY (Bangladesh Partner)

Get instant quotes, ticketing, date changes, or refunds with local, bilingual support.

  • Call/WhatsApp now: 01713-289170 (WhatsApp)
  • Call: 01713-289177, 01713-289178
  • Website: https://goflybd.com/
  • Address: 1/1, Shukrabad, Ground Floor, Mirpur Road, Dhaka 1207 (Beside New Model Degree College)
  • Note: goFLY is an independent partner agency listed for convenience. It is not an Air India city or airport office. Keep invoices/receipts for all payments.
  • Last verified: 22 November 2025

Table: goFLY Contact Overview

FieldDetails
AgencygoFLY
Phones01713-289170 (WhatsApp), 01713-289177, 01713-289178
WhatsApphttps://wa.me/8801713289170
Address1/1, Shukrabad, Ground Floor, Mirpur Road, Dhaka 1207 (Beside New Model Degree College)
Websitehttps://goflybd.com/
ServicesTicketing, reissue/refunds, group/student/corporate fares, seats/meals/excess baggage, Bengali/English support

Official — Air India Dhaka Office (Bangladesh)

The Air India Dhaka office assists with booking guidance, changes and refunds per fare rules, special assistance, SkyMiles-equivalent queries, and baggage follow-ups. For faster service, have your booking reference (PNR), passport, and payment method ready.

Table: Air India Dhaka Office Details

FieldDetails
Office NameAir India — Dhaka City Office
BuildingRM Center (5th Floor)
Address101, Gulshan Avenue, Gulshan‑2, Dhaka‑1212, Bangladesh
Phones00-8802-9348691, 00-8802-9348635, 00-8802-9348502
Tap to calltel:+88029348691, tel:+88029348635, tel:+88029348502
Fax00-8802-9348431 (tap: tel:+88029348431)
Email[email protected]
HoursSunday–Thursday: 10:00–18:00; Friday–Saturday: Closed
Websitehttps://www.airindia.com
Maphttps://maps.app.goo.gl/MS2qwQ6QmF5aodi5A
ServicesTicketing/change/refund guidance, special assistance, baggage guidance
Last verified22 November 2025

Notes:

  • In‑office issuance/payment options can vary; call ahead to confirm.
  • Bring your PNR/e‑ticket, passport, and payment method if fees or reissue may apply.

Quick Facts

  • Official address: RM Center (5th Floor), 101, Gulshan Avenue, Gulshan‑2, Dhaka‑1212, Bangladesh
  • Office phones: tel:+88029348691, tel:+88029348635, tel:+88029348502
  • Fax: tel:+88029348431
  • Email: mailto:[email protected]
  • Hours (BST): Sunday–Thursday 10:00–18:00; Friday–Saturday Closed
  • Official website: https://www.airindia.com
  • Google Map: https://maps.app.goo.gl/MS2qwQ6QmF5aodi5A
  • Fast local partner (goFLY): tel:+8801713289170 (WhatsApp), tel:+8801713289177, tel:+8801713289178
  • Important: Contact details and hours can change. Verify by calling or checking the official site.

Directions and Landmarks (Gulshan‑2)

  • Building: RM Center (5th Floor)
  • Area: 101, Gulshan Avenue, Gulshan‑2, Dhaka‑1212
  • Nearby: Minutes from Gulshan‑2 circle; convenient access from Banani and Baridhara; close to major banks and consular services
  • Map: https://maps.app.goo.gl/MS2qwQ6QmF5aodi5A
  • Visitor tip: Arrive early for appointments and carry your ID plus booking reference.

How to Book Air India Tickets from Bangladesh

Option 1 — Book directly with Air India

  • Website/App: https://www.airindia.com
  • Steps:
    1. Search your route/dates (e.g., Dhaka DAC ⇄ Delhi DEL; onward connections available)
    2. Review fare types for baggage and change/refund flexibility
    3. Add extras during checkout: seats, meals, and additional baggage
    4. Pay via accepted methods (market‑dependent)
    5. Receive your e‑ticket by email and save it
  • Manage Booking: Change dates (fees/fare difference may apply), add services, update contact details, or check in online

Option 2 — Book via Trusted Partner: goFLY (Bangladesh)

  • Call/WhatsApp: 01713‑289170 (WhatsApp)
  • Call: 01713‑289177, 01713‑289178
  • What goFLY can help with: Ticket booking, reissue, refunds per fare rules; student/group/corporate fares; seat selection; special meals; pre‑paid baggage; Bengali/English support
  • Tip: Keep official invoices and payment receipts for your records.

Air India Flights from Bangladesh (Overview)

  • Typical non‑stop: Dhaka (DAC) ⇄ Delhi (DEL) — subject to operational schedules
  • Connectivity: From Delhi and Mumbai, connect throughout India and to long‑haul destinations
  • Schedule note: Frequencies and timings can change; always check the latest on airindia.com or with your agent.

Baggage Allowance (Summary)

Exact baggage depends on route, cabin, and fare. Confirm on the official site before travel.

  • Cabin baggage (typical): Economy up to ~8 kg; Business/First up to ~12 kg; size limits apply
  • Checked baggage: Piece concept on many long‑haul routes (1–2 pieces within set weight/size); weight concept may apply on some sectors
  • Special items: Sports/musical equipment may require pre‑approval; lithium batteries must follow dangerous‑goods rules
  • Official baggage info: https://www.airindia.com/in/en/baggage.html

Services Available at the Air India Dhaka Office

  • Ticketing guidance: new bookings, reissues (fare rules apply), upgrades if available
  • Changes and refunds: options/fees based on your fare conditions
  • Special assistance: wheelchair requests and related support
  • Baggage: guidance on delayed/damaged baggage claims and airport follow‑up
  • Travel documents: general guidance on visas/entry requirements (traveler is responsible for final compliance)

Common Situations and What To Do

Date change or rebooking

  • Check fees/fare difference in Manage Booking; rebook if eligible
  • If booked via an agent (including goFLY), contact the issuing agent

Refunds

  • Eligibility depends on fare/ticket conditions
  • Request via Manage Booking or through your issuing agent

No‑show

  • No‑show penalties may apply; contact Air India or your agent promptly

Name corrections

  • Minor spelling corrections may be possible (fees may apply); full name changes usually not allowed after issuance

Special assistance

  • Request wheelchair or medical assistance at least 48 hours before departure

Travel Documents and Pre‑Departure Checklist

  • Passport: Typically valid 6+ months beyond travel date (destination‑dependent)
  • Visa: Confirm requirements for destination and any transit countries
  • Health advisories: Review current rules on airindia.com and government sites
  • Contact details: Ensure your phone/email are correct in Manage Booking
  • Airport arrival: Plan to arrive 3+ hours before international departures
  • Baggage: Label all bags and review prohibited items
  • Payments/receipts: Keep e‑tickets, invoices, and confirmations handy

FAQs — Air India Dhaka Office and Bangladesh Travelers

Q1) What is the Air India Dhaka Office address?

RM Center (5th Floor), 101, Gulshan Avenue, Gulshan‑2, Dhaka‑1212, Bangladesh.

Q2) What are the Air India Dhaka Office contact numbers?

00-8802-9348691, 00-8802-9348635, 00-8802-9348502 (tap: +88029348691, +88029348635, +88029348502).

Q3) What are the working hours?

Sunday–Thursday: 10:00–18:00; Friday–Saturday: Closed.

Q4) What is the Dhaka office email?

Q5) How can I book Air India tickets from Bangladesh?

Book on airindia.com or call goFLY (01713‑289170/77/78) for quick local assistance.

Q6) Does Air India operate a direct flight from Dhaka?

Non‑stop DAC–DEL service is common, subject to schedule. Check current timings on airindia.com.

Q7) How much baggage can I carry?

Cabin: typically 8 kg in Economy (size limits apply). Checked baggage varies by route/fare. See: https://www.airindia.com/in/en/baggage.html

Q8) I booked through an agent. Who should I contact for changes?

Contact your issuing agent (e.g., goFLY if used). If booked directly, use Manage Booking or contact the Dhaka office/Air India support.

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